Terms and conditions

Terms of service

Access to and use of this website are subject to these General Terms and Conditions of Use, which include the General Conditions of Sale in the online store www.wildfreak.es, as well as the Privacy and Data Protection Policy presented by the commercial company R. G., DNI 20078188Q, based in Granada, Spain, hereinafter referred to as WildFreak.

Privacy policy

WildFreak is responsible and committed to ensuring the security of our website and the personal data of our customers and visitors.

Our privacy policy is described below. Any changes to this policy will be posted in this statement.

WHAT INFORMATION DOES WILDFREAK KEEP?

WildFreak stores the customer's name, phone number, mailing address, email address and age, for use in marketing campaigns, sweepstakes and newsletters. When a purchase is made through our website, we also collect additional information regarding the delivery address and payment details.

We may also store information about the customer's personal experience on our website to help us improve our service.

WHAT IS CUSTOMER DATA USED FOR?

Customer data allows our employees to process orders, contact the customer in the event of any major operational changes to the website, conduct surveys and obtain information for statistical purposes.

Periodically, we also send customer information via email regarding products and services, campaigns, promotions and special offers. If the customer does not wish to be contacted for these purposes, the newsletter can be unsubscribed from the customer's personal account.

WildFreak is committed to protecting customer data and not sending it to third parties.

In connection with the processing of the customer's order, there is a possibility that certain customer data, such as address and zip code, will be passed on to third parties for the purpose of fraud prevention and detection.

Cookies policy

WHAT ARE THE COOKIES AND WHAT ARE THEY USED FOR?

A cookie is a very small data file that is sent to the customer's computer and stored on the customer's hard drive. For example, when the customer creates an account on our website, a cookie is created on the customer's computer that allows automatic authentication each time the customer visits our website.

Cookies are also used to enable our system to track the customer's steps during the shopping session. If the customer's computer does not allow the use of cookies, it will not be possible to use this website.